Terms of Service
Effective: 2026-10-24
Chinese reference translation (non-binding): 中文参考译文 · Previous version: 2026-09-19 (Chinese text, which governs that version)
Contracting entity
CatalystDesk (the "Service") is operated by BANFF MANAGEMENT DATA ANALYSIS LIMITED (班夫管理數據分析有限公司), a company incorporated in Hong Kong with its registered address at Flat/Rm 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong ("we", "us"). Website and product services are provided by BANFF MANAGEMENT DATA ANALYSIS LIMITED. Professional engagements are contracted with the entity named in the signed statement of work (SOW).
The service
CatalystDesk offers market research content and scoped financial AI services. Product capabilities, access and environment labels are shown in the applicable workspace. Research, simulation and testnet prototypes are distinct; public documentation does not activate a service or establish production execution. Professional engagements cover agreed software, decision knowledge, evaluations and workflow design, with deliverables and acceptance criteria confirmed in a statement of work.
Eligibility
Users must be at least 18 and have full legal capacity, subscribing for their own use; Desk Alpha – Personal is limited to personal, non-business use (see the next section).
Professional self-certification
Desk Alpha – Personal is offered to non-professional subscribers only: a natural person using the data for personal, non-business purposes and not registered or licensed with any securities regulator. To satisfy the upstream data providers' pass-through compliance terms, subscribing is your truthful confirmation that you are a non-professional subscriber, and you must tell us if that changes; professional or business use is not covered by the plan. A false statement is a breach of these terms and may lead us to adjust or end access.
Accounts and access
Free e-mail subscriptions require double opt-in. Live Watchlist access is granted per account; sign-in codes are for the account holder only, and accounts or credentials may not be shared. We may suspend or end access for abuse or breach of these terms, with notice by e-mail.
Fees and billing
Free carries no fee. Desk Alpha – Personal, the full terminal with licensed third-party market data, is a subscription at $99 USD per month, taxes extra where applicable (shown at checkout before you pay); it renews automatically each month until you cancel. It is billed through the payment provider and Link is the seller of record: your receipts, invoices and renewal notices come from Link, and your card statement shows LINK.COM*. Product support for the Service is provided by us at hello@catalystdesk.ai. Prices are in USD. Product pricing, billing periods, renewal and cancellation terms are presented in the applicable account and checkout before purchase. Desk Alpha – Personal is sold under, and remains governed by, its product terms: the version of these terms effective 2026-09-19, which stays published as the previous version linked on this page (including that version's language clause); for that subscription, where those product terms and these terms differ, the product terms apply. Credits cover documented product consumption, not consulting hours, withdrawable funds, investments or trading capital. Professional service fees are indicative USD amounts for defined scopes; the final SOW confirms scope, timing and payment milestones. The inquiry form does not take payment, book a project or authorize a charge.
Wallet and environment boundaries
Where an eligible testnet workflow is enabled, a user approves each specified action in their own wallet. Binding a wallet, signing an action, submitting it and reconciling an outcome are separate steps. A signature or acknowledgment is not a confirmed fill. No public preview establishes live trading access, a builder-fee arrangement or production brokerage integration.
Community and application distribution
Any community distribution, application integration or redistribution requires an agreed scope, appropriate permissions and applicable product terms. Public examples do not grant redistribution rights or establish an active commercial channel. Content must not be presented as investment advice or a guarantee of returns.
APIs and integrations
API access and supported operations depend on the configured environment, account permissions and the applicable product terms. Review enabled capabilities and usage quotes before making requests. Preserve receipts and reconcile uncertain requests before retrying. Preview documentation is not a commitment to production availability or a vendor endorsement.
Cancellation
Free subscriptions can be cancelled at any time through the unsubscribe link in any e-mail, effective immediately. Desk Alpha – Personal can be cancelled at any time from your Link account or the desk's billing page: cancelling stops the next renewal, and access continues to the end of the period already paid. For any other paid product, use the account billing controls or the payment provider identified on your receipt; the agreed subscription terms govern cancellation and access. Professional engagement cancellation is agreed in the final SOW.
Refunds
For Desk Alpha – Personal, refund requests go to Link support or to hello@catalystdesk.ai and are handled under the payment provider's refund process; cancelling stops future renewals and does not by itself refund the current period. For any other paid product, contact the payment provider identified on your receipt or product support at hello@catalystdesk.ai. The applicable purchase terms and mandatory rights govern refund requests. Professional engagement cancellation and refund terms are confirmed in the SOW; this public service guide does not collect a deposit.
Acceptable use
Content and data are for the subscribing account holder only; they may not be forwarded, redistributed, sold, scraped or used to train models. Do not interfere with the Service or circumvent access controls. Do not share credentials. Professional services and customer-authorized integrations require their own agreed rights and scope.
Data and permissions
Market and news data may be delayed, missing or inaccurate. Third-party data remains subject to its owners' permissions and applicable usage terms. A subscription or service engagement does not by itself grant rights to redistribute data or use it for model training. Derived analysis remains subject to its stated limitations; it does not establish profitable trading performance.
Intellectual property and client materials
Rights in customer-specific deliverables and CatalystDesk's pre-existing tools are agreed separately in the SOW, including component licenses. Client data, strategies, code and identifiable results are not used for model training, cross-client reuse or productization without written permission. Product access grants only the usage rights stated in the applicable agreement.
Disclaimers and limitation of liability
The Service is provided "as is" without warranty of accuracy, completeness, timeliness or availability. To the maximum extent permitted by law, we are not liable for trading losses or indirect damages, and our total liability to you is limited to the fees you paid us in the 12 months before the dispute arose. Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.
Governing law and disputes
These terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. The courts of the Hong Kong SAR have exclusive jurisdiction over any dispute arising out of or in connection with these terms or the Service. Existing product contracts retain their applicable terms. For a professional engagement, the signed SOW identifies the contracting entity, governing law and liability provisions. These terms are published in English, and the English version governs. Any translation, including the Chinese reference translation on this site, is provided for convenience only and has no legal effect.
Changes and contact
Changes to public information are identified by the version date. Existing product contracts and an agreed SOW retain their own applicable change provisions. Desk Alpha – Personal subscription, billing and refund support: hello@catalystdesk.ai; e-mail, data and privacy requests: alerts@catalystdesk.ai; new professional engagements: the website inquiry form. Postal address in the footer.